Returns assistant

A chat front end for Relay Returns. It designs for what makes agents hard to use: waiting, partial answers, tool calls and mistakes. Try the examples, including the policy bypass and the outage.

Relay Returns

Policy RET-01: Up to $150 within 30 days. Eligible requests require human approval.

How can I help with your return?

I check orders against the returns policy and prepare refunds for a person to approve. I can’t issue money myself.

Steps you can see
Each tool call appears as it runs, then folds into a one-line summary once the answer arrives.
A person approves money
Eligible refunds become a draft awaiting approval. The agent never issues one.
Failure is a state, not a dead end
An outage says what couldn’t be checked and offers a retry.
Calm for screen readers
One announcement per turn instead of every streamed word; Esc stops a reply.